Privacy Policy

The Hope for Children Fund recognizes the right to confidentiality of personal information. Our privacy policy is based on the Canadian Standards Association (CSA) Model Code and applies to the personal information of Hope for Children Fund employees, members, donors, donor recipients, volunteers and other stakeholders. 

In addition, the Hope for Children Fund adheres to the following codes developed by the Association of Fundraising Professionals and Imagine Canada:

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Collection, Use and Disclosure of Personal Information 
Personal information is collected from potential donors, donors, volunteers and individual grant applications and recipients for the following purposes:

1. To deliver information requested by mail or email. 
2. To send information about the mission and activities of the Hope for Children Fund. 
3. To evaluate and modify our website and other communication activities based on the feedback we receive.

The personal information collected is kept in confidence. Fund personnel are authorized to access personal information solely for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered.

The Hope for Children Fund adheres to the 10 Privacy Principles contained within the Canadian Standards Association Model Code for the Protection of Personal Information, a national standard for Canada. 

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Our 10 Donor Privacy Principles

1. Our responsibility to protect your personal information 
The Hope for Children Fund is responsible for the protection of your personal information collected through its office or fundraising activities. This responsibility also exists when personal information is transferred to or collected by third parties on our behalf. 
2. Our obligation to identify the purposes for collecting personal information 
Before we collect any personal information from you, we will identify the purpose for the collection. A statement of purpose will be communicated wherever possible. 
3. The requirement for knowledge and consent 
We will only collect personal information with your knowledge and consent, except in limited situations as permitted by law. This may be with your express consent (for example, where you voluntarily provide information on a form for purposes you clearly understand and agree to) or by declining an opportunity to opt-out of our collection or use of your personal information. 
Opt-out consent will be used only for non-sensitive information where we believe that the privacy impacts are low and you will be provided with sufficient notice of your right to opt-out of such uses. Further, you can withdraw your consent to the collection, use or disclosure of your personal information at any time, subject to any legal requirements and reasonable notice. 
4. Limiting information collection 
We only collect personal information relevant to the purposes that have been identified. We collect information fairly and lawfully, and directly from individuals wherever possible. You have the right to provide as much, or as little personal information as you choose to share. 
5. Limiting Use, Disclosure and Retention of your information 
We only use or disclose your personal information for the purposes we have identified to you. 
6. Our responsibility to ensure the accuracy of your personal information 
Virtually all of the personal information that we collect comes directly from individuals themselves. We generally assume this information to be accurate and complete, unless we are informed otherwise. 
7. Our responsibility to safeguard your personal information 
The Hope for Children Fund uses appropriate safeguards to protect all personal information in its custody and control. 
8. Our obligation to be open about our Privacy Policy and practices 
We are open about our policies and procedures. We make reasonable efforts to inform individuals about our policies and procedures, the purposes for which we collect, use or disclose personal information, and how to access your personal information. 
9. Your right to access your personal information 
Upon request, we will inform you if we hold any personal information about you and provide you with access to this information. If we have any personal information about you, we will also tell you for what purposes it is used or disclosed. 
You have a right to update any personal information that we hold on you. Should you wish to see the full contents of an information file, you must make a formal request to info@hopeforchildren.ca. 
10. Your right to challenge our compliance with our Privacy Policy 
If, for any reason, you are concerned about our compliance with our Privacy Policy, please contact our Privacy Officer Gehna Singh at 416-395-1506. 

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Application of the Privacy Policy:

  • Mail Communications 
    Hope for Children Fund sends information to donors and other stakeholders by mail. The Fund does not share, trade, rent or sell its mailing or donor lists.
  • Email Communications 
    Hope for Children Fund will occasionally send information and/or newsletter notices through email. This is conducted on an "opt-in" basis only. All emails sent include an ‘opt-out’ option should the individual wish to have their name removed from the email list.
  • Website and Secure Donation Handling 
    Our website is operated by the Catholic Children's Aid Society of Toronto for the benefit of our members and those interested in supporting our mission. It is free for use by individual web users. We record visits to our website for statistical research purposes only, without recording the identity of the user. Any personal information such as email addresses and financial information collected on The Hope for Children Fund and Catholic Children's Aid Society of Toronto websites, is knowingly and specifically supplied to us by the website user. 

    We contract third party providers to handle some of our online activities, including online donations. These companies offer secure sites. We select these service providers carefully and take all reasonable precautions to ensure that they protect your personal information. Our online software is routinely updated to maximize protection of such information. The Hope for Children Fund uses Secure Socket Layer ("SSL") encryption technology to ensure the integrity and privacy of the personal and credit card information you pass to us via the Internet when you make an online donation. 

    The Hope for Children Fund does not retain personal information or credit card information on its website through the use of cookies. That is the reason that online users are requested to complete full information each time they contact us through the website. This is for the protection and privacy of all users. However, we cannot control the use of cookies by third parties who host data for the Hope for Children Fund. If you do not want any information collected through the use of cookies, you may instruct your browser to deny the cookie feature. 

    We welcome your feedback. However, be aware that if you give us feedback through the website such as remarks, suggestions or questions, these submissions will be treated as non-confidential and become the property of the Hope for Children Fund to be used on an unrestricted basis.

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Copyright

All information contained on the site is ©Copyright Hope for Children Fund. All rights reserved unless otherwise stated. Canadian copyright law and international treaties protect the textual, graphic, and audio-visual material for this site. You may not copy, distribute or use these materials except for your personal, non-commercial use. Any trademarks are the property of their respective owners.

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DISCLAIMER

Website Terms of Use 
By accessing or using this website in any way, including, without limitation, use of any of the services, downloading of any materials, or merely browsing the site, you agree to and are bound by these "terms of use." 

The material contained in the Hope for Children Fund's website is intended for informational and charitable fundraising purposes only. We have made every effort to keep the information accurate and up-to-date; however, it is possible that such information may contain errors. Therefore, the Hope for Children Fund does not claim complete accuracy for this website. 
The Hope for Children Fund does not guarantee that the function of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you assume full responsibility for any costs associated with servicing of equipment or other costs incurred in connection with use of this website, and agree that access to this website is undertaken at your own risk. The Hope for Children Fund shall not be liable for damages of any kind related to your use or inability to access this site. 

We encourage other websites to link to www.hopeforchildren.ca. We kindly request that:

  • You notify us by email of your intent to link to our homepage, or specific subpage.
  • Text links reference our website as 'Hope for Children Fund'. Use of our logo is not permitted without express consent.
  • You do not place or phrase links in any manner that implies endorsement or approval of your website / product / service.
  • Where content is deemed appropriate, we will, at our discretion, place links to external websites on www.hopeforchildren.ca. Requests to link to commercial websites are generally declined. 
    © 2013 Hope for Children Fund

View the Catholic Children's Aid Society of Toronto's Website & Privacy Policy